MEET THE TEAM PASSIONATE ABOUT BRINGING YOU A BETTER ENERGY EXPERIENCE
About us
The Energy Manager was founded in 2016 by Joanne Ragdale and Liz Richardson.
They shared a wealth of experience in the energy industry and after seeing how suppliers and brokers treated customers, they were determined to offer a better experience for businesses.
Today, we have a small experienced team of dedicated industry professionals who share those same passions. They continue the great work and love building strong relationships with customers and suppliers to provide the best possible service.
Our size means we remain flexible and can tailor our service to meet the demands of customers and we are constantly evolving to meet the challenges of the industry.
The energy market remains a complex space to navigate; simply ensuring your business is getting the best deal can be an exhausting undertaking - that’s where we come in.
Meet the Team
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James Shenton
Associate Director
James has over 23 years of experience in the business energy sector, 20 of which were at a large energy supplier. He’s had various roles including, pricing, sales and commercial and loves building strong relationships
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Raechell Brown
Head of Service and Operations
Alongside a strong background in the Energy Industry, Raechell has a passion for supporting customers, building strong relationships and a skillset for reporting, data reading and analytics
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Sophie Essex
Account Manager
Sophie joined us having worked in Customer Services for various organisations. Sophie is extremely tenacious meaning she is excellent at getting to the bottom of complex queries with suppliers. Managing multiple clients in our UK portfolio, she goes above and beyond to get great outcomes for her customers.
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Shane White
Account Manager
Shane has worked in Billing, Debt and Customer Service departments for various renewable energy suppliers. He has a wide variety of industry knowledge and takes a proactive approach in resolving issues before they come to fruition. Shane manages the portfolios for Ireland and water. Thriving on unpicking the complex, nothing is too much effort for him!.
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Olly Smith
Account Manager
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Victoria Bonner
Utilities Admin Executive
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Diana Bristow
Utilities Executive & Accounts
As the longest serving member of the team, there isn’t an invoice query Diana hasn’t seen before and aided by her accounting skills isn’t able to unpick. Diana keeps suppliers on their toes with her keen eye for detail
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Jane Hoque
Sales Administrator
Jane has over 18 years’ experience within the sales industry along with account management experience. Jane is a key member of the team overseeing all new contracts and changes in customer information.
Based in the heart of Wiltshire in the village of Brinkworth, allegedly the longest village in the UK. The Energy Manager supports many local businesses with their energy needs.